Outlets Manager

Hyatt Hotels Corporation; United States; On-site; USD 74,000 - 91,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an experienced F&B Manager to oversee our signature restaurant venues and related food and beverage areas. The role emphasizes leadership, budgeting, and ensuring Hyatt service standards across front- and back-of-house operations.

Key duties include developing budgets and marketing plans, directing staff development, and coordinating with other hotel departments to deliver exceptional guest experiences.

Qualifications

• 4+ years of progressive hotel Food & Beverage experience (typically with Hyatt).
• Strong leadership and customer service skills with a high-energy approach.
• Experience developing budgets, marketing plans and objectives for F&B operations.

Responsibilities

• Oversee and direct F&B operations for the hotel's signature outlets.
• Develop and manage budgets, marketing plans and objectives for F&B.
• Hire, train, coach, and review staff performance and salaries.
• Coordinate payroll, reporting, forecasts, inventory and budgets for F&B operations.
• Ensure guest satisfaction by maintaining Hyatt standards and service quality.

Skills

Leadership

Budgeting

Customer service

Operations management

F&B concepts

Education

Hospitality degree

Tools

Microsoft Word

Excel

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

74,400.00 Yearly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The F&B Manager is responsible for overseeing and directing our signature restaurant VAGA, Perch Lounge, Pocket Restaurant and any other Food or Beverage related areas operated by Hyatt.

Duties include:

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
• Additional duties as assigned by management

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• 4years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear andconcise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The salary range for this position is $74,400,000-$90,500. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hotel Saint Augustine, Bunkhouse Hotels | Houston , TX , US

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