Outlets Manager

Hyatt Hotels Corporation; Encinitas (CA); On-site; USD 74,000 - 90,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Food & Beverage Manager to oversee the signature outlets and any F&B operations in our property. You will manage budgets, design marketing plans, and direct daily front- and back-of-house activities to deliver exceptional guest experiences.

The role requires strong leadership, a track record in high-volume hotel F&B, and the ability to coach teams while maintaining Hyatt standards and procedures.

Qualifications

• 4+ years in progressive Food & Beverage leadership roles.
• Experience in high-volume hotel F&B operations and staff management.
• Bachelor-level hospitality degree or equivalent is a plus.

Responsibilities

• Oversee and direct all F&B operations across outlets and events.
• Develop budgets, marketing plans and objectives within approved guidelines.
• Lead and coach staff; conduct performance reviews and salary discussions.
• Ensure compliance with health regulations and Hyatt standards.
• Collaborate with other departments to ensure excellent guest service.

Skills

Leadership

Budgeting

Employee development

Customer service

Communication

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

74,400.00 Yearly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The F&B Manager is responsible for overseeing and directing our signature restaurant VAGA, Perch Lounge, Pocket Restaurant and any other Food or Beverage related areas operated by Hyatt.

Duties include:

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
• Additional duties as assigned by management

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• 4years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear andconcise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The salary range for this position is $74,400,000-$90,500. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

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