Outlet Server — Guest-Focused F&B (Santa Monica)

Viceroy Hotels and Resorts; Santa Monica (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Viceroy Santa Monica, CA is seeking an Outlet Server to deliver attentive, courteous service across restaurant, lounge, and room service outlets. You will be responsible for taking orders, bussing tables, operating the POS system, and ensuring guests have a memorable dining experience.

The ideal candidate has a High School diploma or equivalent, can stand for long shifts, and communicates clearly with guests and colleagues.

Qualifications

• Ability to communicate clearly with guests and colleagues.
• Excellent guest service and hospitality mindset.
• Adaptability to a fast-paced dining environment.

Responsibilities

• Provide courteous service for food and beverage needs.
• Pre-bus tables and clear dishes after each course.
• Operate POS system and process payments accurately.
• Assist with opening and closing procedures and side-work tasks.
• Upsell menu items and promotions to guests.
• Ensure guest satisfaction and timely delivery of orders.
• Maintain clean, stocked dining areas and proper table settings.

Skills

Communication

Guest service

Teamwork

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

Viceroy Santa Monica, CA is seeking an Outlet Server to deliver attentive, courteous service across restaurant, lounge, and room service outlets. You will be responsible for taking orders, bussing tables, operating the POS system, and ensuring guests have a memorable dining experience.

The ideal candidate has a High School diploma or equivalent, can stand for long shifts, and communicates clearly with guests and colleagues.