Outlet Retail Supervisor: Lead & Inspire

Nike Inc.; Albertville (AL); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Discounts for Nike family brands (up 到

401(k) Plan

Health Savings Accounts

Flexible Savings Accounts

Employee Stock Purchase Plan

Tuition Reimbursement

Job summary

Nike, Inc. is seeking a Retail Supervisor for the Albertville Premium Outlets store. The role involves guiding customers through a fast-paced, high-volume environment and representing Nike as the face of the brand. You will lead a team to deliver exceptional service and maintain a welcoming store atmosphere.

The position is full-time, with 20–38 hours per week, including nights and weekends. It requires enthusiasm, reliability, and the ability to work flexible hours to meet store needs.

Qualifications

• One year of retail or consumer service experience preferred.
• Must be at least 18 years old (US).
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood.

Responsibilities

• Provide enthusiastic, knowledgeable Nike product service to support customer needs.
• Lead by example and deliver service aligned with Nike’s Service Principles.
• Make customers feel welcome and exceed their expectations at every step.
• Operate a cash register; perform shipping, receiving, stocking, cleaning and display building.
• Attend store events to support teammates.

Skills

Retail experience

Customer service

Team leadership

Flexible schedule

Communication

Tools

POS system

Stock management

Job description

Nike, Inc. is seeking a Retail Supervisor for the Albertville Premium Outlets store. The role involves guiding customers through a fast-paced, high-volume environment and representing Nike as the face of the brand. You will lead a team to deliver exceptional service and maintain a welcoming store atmosphere.

The position is full-time, with 20–38 hours per week, including nights and weekends. It requires enthusiasm, reliability, and the ability to work flexible hours to meet store needs.