Outlet Floor Lead: Sales & Operations Coach

Crate & Barrel; San Marcos (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Crate & Barrel Outlet Lead in California oversees daily sales, service, merchandising, and operations to create a safe, engaging shopping environment for customers and associates. You will manage opening/closing, training, and adherence to loss prevention and safety guidelines while driving store profitability.

Responsibilities include leading by example in customer engagement, supporting sales goals, and guiding associates through onboarding and ongoing development to strengthen product

Qualifications

• 1+ years customer service or retail experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.

Responsibilities

• Opening and closing the store and performing duties in the absence of leadership.
• Providing feedback and ongoing solutions with leadership.
• Coaching and training associates on processes, selling skills, and product knowledge.
• Supporting store sales and service goals.
• Promoting sales to maximize store profitability.
• Ensuring awareness of company systems, policies, loss prevention, and safety.

Skills

Communication

Organizational skills

Time management

Problem solving

Results driven

Flexible schedule

Tools

Microsoft Office

Google applications

Computer systems

Tablet devices

Job description

Crate & Barrel Outlet Lead in California oversees daily sales, service, merchandising, and operations to create a safe, engaging shopping environment for customers and associates. You will manage opening/closing, training, and adherence to loss prevention and safety guidelines while driving store profitability.

Responsibilities include leading by example in customer engagement, supporting sales goals, and guiding associates through onboarding and ongoing development to strengthen product