Outlet Associate: Fast-Paced Retail & Customer Care

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation, Holiday, & Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking an Outlet Associate at the Cockrill Bend- Outlet II location to support daily store operations, assist customers, rotate merchandise, and maintain a clean, safe sales floor in a fast-paced nonprofit retail environment.

You will provide friendly customer service, help move and organize merchandise, assist with donation flow, and follow safety and loss-prevention procedures while supporting production and sales goals.

Qualifications

• High School Diploma or equivalent preferred.
• Previous retail, warehouse, production, or customer service experience preferred, but not required.
• Basic customer service skills.
• Ability to stand, walk, bend, lift, push, and pull throughout the shift.
• Ability to work evenings, weekends, and holidays.
• Forklift certification may be required at some locations.
• Ability to operate pallet jacks, carts, tables, and related material handling equipment.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Move and rotate merchandise, keep areas organized and safe.
• Assist with opening and closing duties and support donation flow.
• Follow safety and loss prevention procedures.
• Work with store leadership and team members to meet goals.

Skills

Customer service

Teamwork

Mobility & lifting

Communication

Problem solving

Flexibility

Safety awareness

Equipment operation

Bilingual (preferred)

Education

High School Diploma or equivalent

Forklift certification

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking an Outlet Associate at the Cockrill Bend- Outlet II location to support daily store operations, assist customers, rotate merchandise, and maintain a clean, safe sales floor in a fast-paced nonprofit retail environment.

You will provide friendly customer service, help move and organize merchandise, assist with donation flow, and follow safety and loss-prevention procedures while supporting production and sales goals.