Outdoor Retail Guide & Customer Experience Champion

The-Orvis-Company-7; Manchester (VT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Monthly incentive program

Employer matched 401(k)

Paid time off

Employee discount

Potential travel credits

Job summary

Orvis is seeking a dynamic Retail Guide to welcome and assist customers, outfit them for adventures, and embody the brand in a busy store environment. You will learn our product lines, engage shoppers with empathy, and act as a brand ambassador daily.

Join a team that values great service, relationships, and pride in the product, with opportunities for growth and a supportive work culture in Manchester, VT.

Qualifications

• Friendly and inviting personality
• Delivery of world-class customer service through empathy and customer centricity
• Ability to develop knowledge of Orvis products and services
• Entrepreneurial spirit and ability to leverage assets across omnichannel retail platform
• Current computer skills and ability to learn business programs
• Ability to handle ambiguity and solve problems for customers
• Creativity and visual merchandising skills are a plus

Responsibilities

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

Job description

Orvis is seeking a dynamic Retail Guide to welcome and assist customers, outfit them for adventures, and embody the brand in a busy store environment. You will learn our product lines, engage shoppers with empathy, and act as a brand ambassador daily.

Join a team that values great service, relationships, and pride in the product, with opportunities for growth and a supportive work culture in Manchester, VT.