Outdoor Retail Guide & Customer Concierge

The-Orvis-Company-7; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Monthly Team Incentive Program

Employer Matched 401(k) savings plan

Generous associate discount, and +旅行旅行

Fly Rod loaner program

Job summary

Orvis in Nashville is seeking a dynamic Retail Guide to inspire customers and outfit them for outdoor adventures. You will work alongside the Store Manager and Lead Retail Guide to create a welcoming store environment and represent the Orvis brand in daily interactions.

The ideal candidate has experience in women's apparel, a passion for the outdoors, and a commitment to world-class service through empathy and problem solving.

Qualifications

• Experience in Women's Apparel.
• Delivers world-class customer service with empathy and clear thinking.
• Learns and communicates Orvis products authentically.

Responsibilities

• Create a welcoming, inclusive store atmosphere.
• Serve as brand ambassador in a fast-paced retail setting.
• Lead by example and reflect Orvis' core values.
• Develop product knowledge and suggest items authentically.
• Assist with merchandising, restocking, and store presentation.
• Safely handle merchandise and maintain a tidy workspace.

Skills

Friendly personality

Customer service

Womens apparel experience

Empathy and customer centricity

Problem solving

Merchandising & presentation

Ambiguity handling

Tech/POS familiarity

Job description

Orvis in Nashville is seeking a dynamic Retail Guide to inspire customers and outfit them for outdoor adventures. You will work alongside the Store Manager and Lead Retail Guide to create a welcoming store environment and represent the Orvis brand in daily interactions.

The ideal candidate has experience in women's apparel, a passion for the outdoors, and a commitment to world-class service through empathy and problem solving.