Retail Sales Associate - Seasonal

The-Orvis-Company-7; Royal Oak (MI); On-site; USD 19,000 - 23,000; Full time

Job summary

Orvis in Royal Oak, MI seeks a friendly Retail Guide to deliver world-class customer service and outfit customers for outdoor adventures. You will collaborate with store leadership to maintain an inviting atmosphere and showcase products through merchandising and attentive service.

Responsibilities include developing product knowledge, engaging customers authentically, and supporting omnichannel initiatives while upholding safety and presentation standards.

Qualifications

• Friendly and inviting personality with strong customer focus.
• Ability to build relationships and deliver world-class service.
• Willingness to learn product knowledge and apply it in sales.

Responsibilities

• Create a welcoming store atmosphere and be a brand ambassador.
• Provide empathetic, customer-centric service in a fast-paced environment.
• Improve store presentation and restock as needed while maintaining safety standards.

Skills

Customer service

Relationship building

Merchandising

Tools

POS systems

Job description

At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE'RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html