Outdoor Retail Customer Experience Associate

Bass Pro Shops; Victor (ID); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Idaho, Victor, United States is seeking a Customer Relations Associate to greet customers, handle returns, and upsell products and licenses. You will process refunds, manage loyalty programs, and maintain a clean, organized store environment.

The role emphasizes friendly communication, knowledge of products, and adherence to store policies to deliver a legendary customer experience every time.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to operate POS and handle cash.

Responsibilities

• Greet customers promptly in a friendly manner and assist with product questions.
• Process returns; complete refund or exchange paperwork accurately.
• Sell Hunting and Fishing Licenses and promote loyalty programs.
• Keep work area clean, organized and stocked with supplies.
• Follow all company policies and procedures and provide a legendary experience.

Skills

Customer service

Cash handling

POS system

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Idaho, Victor, United States is seeking a Customer Relations Associate to greet customers, handle returns, and upsell products and licenses. You will process refunds, manage loyalty programs, and maintain a clean, organized store environment.

The role emphasizes friendly communication, knowledge of products, and adherence to store policies to deliver a legendary customer experience every time.