Outdoor Lumberyard Supervisor & Customer Champion

Marvin; Greenville (AL); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

401(k) with Employer Match

Employee Assistance Program

Descripción de la vacante

Marvin’s Hardware & Building Materials is seeking an Assistant Store Manager – Lumberyard to lead daily lumberyard operations and deliver an exceptional customer experience. This hands-on leadership role focuses on outdoor operations and requires you to work outside in all weather.

You'll supervise a team, drive sales, ensure safe stocking and accurate loads, and step in when the Store Manager isn't available. Strong industry experience and customer service skills are essential.

Formación

• Experience in lumber, building materials, hardware, or related industry.
• Leadership or supervisory experience.
• Strong customer service and communication skills.
• Ability to lead and motivate a team.
• Comfortable outdoors in lumberyard year-round.
• Ability to lift up to 50 pounds.
• Flexible schedule including weekends/evenings/holidays.

Responsabilidades

• Lead and support lumberyard and outdoor operations, including receiving, stocking, loading, customer pickups, and deliveries.
• Provide knowledgeable, friendly service to customers and help them find the right products for their projects.
• Lead by example and create a team environment where associates know what’s expected and feel supported.
• Assist with daily store operations and take the lead in the Store Manager’s absence.
• Help drive sales, profitability, customer satisfaction, and other store goals.
• Ensure merchandise is received, stored, stocked, and merchandised safely and accurately.
• Monitor lumberyard organization, inventory, equipment, and safety standards.
• Ensure customer orders are loaded accurately and efficiently and that deliveries are handled on schedule.
• Support recruiting, onboarding, training, coaching, and development of store associates.
• Help identify opportunities to grow sales and strengthen relationships with contractors and commercial customers.
• Assist with opening and closing procedures and ensure company policies and operational standards are followed.
• Become certified and proficient in required areas, including forklifts, receiving, DOT requirements, gate operations, and service desk functions.
• Develop product knowledge and become proficient in key customer service functions throughout the store.
• Address customer or operational issues quickly and professionally.

Conocimientos

Customer service

Leadership

Team management

Communication

Herramientas

Forklift operation

Descripción del empleo

Marvin’s Hardware & Building Materials is seeking an Assistant Store Manager – Lumberyard to lead daily lumberyard operations and deliver an exceptional customer experience. This hands-on leadership role focuses on outdoor operations and requires you to work outside in all weather.

You'll supervise a team, drive sales, ensure safe stocking and accurate loads, and step in when the Store Manager isn't available. Strong industry experience and customer service skills are essential.