Assistant Store Manager / Lumberyard

Marvin; Greenville (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Discount

401(k) with Employer Match

Employee Assistance Program

Job summary

Marvin’s Hardware & Building Materials is seeking an Assistant Store Manager – Lumberyard to lead daily lumberyard operations and deliver an exceptional customer experience. This hands-on leadership role focuses on outdoor operations and requires you to work outside in all weather.

You'll supervise a team, drive sales, ensure safe stocking and accurate loads, and step in when the Store Manager isn't available. Strong industry experience and customer service skills are essential.

Qualifications

• Experience in lumber, building materials, hardware, or related industry.
• Leadership or supervisory experience.
• Strong customer service and communication skills.
• Ability to lead and motivate a team.
• Comfortable outdoors in lumberyard year-round.
• Ability to lift up to 50 pounds.
• Flexible schedule including weekends/evenings/holidays.

Responsibilities

• Lead and support lumberyard and outdoor operations, including receiving, stocking, loading, customer pickups, and deliveries.
• Provide knowledgeable, friendly service to customers and help them find the right products for their projects.
• Lead by example and create a team environment where associates know what’s expected and feel supported.
• Assist with daily store operations and take the lead in the Store Manager’s absence.
• Help drive sales, profitability, customer satisfaction, and other store goals.
• Ensure merchandise is received, stored, stocked, and merchandised safely and accurately.
• Monitor lumberyard organization, inventory, equipment, and safety standards.
• Ensure customer orders are loaded accurately and efficiently and that deliveries are handled on schedule.
• Support recruiting, onboarding, training, coaching, and development of store associates.
• Help identify opportunities to grow sales and strengthen relationships with contractors and commercial customers.
• Assist with opening and closing procedures and ensure company policies and operational standards are followed.
• Become certified and proficient in required areas, including forklifts, receiving, DOT requirements, gate operations, and service desk functions.
• Develop product knowledge and become proficient in key customer service functions throughout the store.
• Address customer or operational issues quickly and professionally.

Skills

Customer service

Leadership

Team management

Communication

Tools

Forklift operation

Job description

Lead the Yard. Support the Team. Serve the Customer.

Marvin’s Hardware & Building Materials is looking for an Assistant Store Manager – Lumberyard to help lead daily operations and deliver an exceptional customer experience. This is a hands-on leadership role focused primarily on our lumberyard and outdoor operations, so you’ll spend much of your time working outside in all types of weather.

The ideal candidate has experience with lumber, building materials, hardware, or a related industry and enjoys working with customers, leading a team, and keeping things moving in a fast-paced environment.

When the Store Manager is unavailable, the Assistant Store Manager takes the lead on overall store operations and helps ensure the team, customers, merchandise, and daily business are taken care of.

What You’ll Do

• Lead and support lumberyard and outdoor operations, including receiving, stocking, loading, customer pickups, and deliveries.
• Provide knowledgeable, friendly service to customers and help them find the right products for their projects.
• Lead by example and create a team environment where associates know what’s expected and feel supported.
• Assist with daily store operations and take the lead in the Store Manager’s absence.
• Help drive sales, profitability, customer satisfaction, and other store goals.
• Ensure merchandise is received, stored, stocked, and merchandised safely and accurately.
• Monitor lumberyard organization, inventory, equipment, and safety standards.
• Ensure customer orders are loaded accurately and efficiently and that deliveries are handled on schedule.
• Support recruiting, onboarding, training, coaching, and development of store associates.
• Help identify opportunities to grow sales and strengthen relationships with contractors and commercial customers.
• Assist with opening and closing procedures and ensure company policies and operational standards are followed.
• Become certified and proficient in required areas, including forklifts, receiving, DOT requirements, gate operations, and service desk functions.
• Develop product knowledge and become proficient in key customer service functions throughout the store.
• Address customer or operational issues quickly and professionally.
• Perform other duties as assigned.

What We’re Looking For

• Lumber, building materials, hardware, or related industry experience strongly preferred.
• Previous leadership or supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Comfortable working independently and taking initiative.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Comfortable working primarily outdoors in the lumberyard year-round and in varying weather conditions.
• Ability to safely operate or learn to operate forklifts and other equipment.
• Ability to lift up to 50 pounds and handle large or awkward materials.
• Ability to climb, bend, twist, kneel, reach, and work in overhead areas.
• Must be available to work a flexible schedule, including weekends, evenings, and holidays as needed.

Why Marvin’s?

At Marvin’s, we believe great stores are built by great teams. As an Assistant Store Manager, you’ll have the opportunity to lead people, work directly with customers, build your product knowledge, and make a real impact on the success of your store.

Benefits include:

• Employee Discount
• 401(k) with Employer Match
• Employee Assistance Program
• Full-Time: Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, and Will Preparation Services

Marvin’s/CNRG is an Equal Opportunity Employer and complies with all applicable employment laws, including the Americans with Disabilities Act (ADA). Qualified individuals with disabilities may request reasonable accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.