Outdoor Gear Specialist — Consultative Customer Advisor

Dick's Sporting Goods; Salem (NH); On-site; USD 32,000 - 46,000; Part time

Job summary

DICK'S Sporting Goods is seeking an Outdoor Associate for House of Sport in Salem, NH. The role emphasizes delivering exceptional customer service, offering expert product recommendations, and helping athletes find gear for outdoor activities.

The position involves maintaining brand standards, educating customers on equipment use and maintenance, and supporting store operations and promotions to drive sales and customer satisfaction.

Qualifications

• Customer service experience and a personable approach.
• Ability to explain product features and provide consultative advice.

Responsibilities

• Drive the highest level of customer service in the Outdoor department.
• Provide consultative product recommendations with strong product knowledge.
• Maintain merchandise presentation and follow signing, pricing and replenishment procedures.
• Guide athletes through purchases and educate on use and maintenance of equipment.
• Communicate company initiatives and promotions to teammates; support store operations and loss prevention.

Skills

Customer service

Product knowledge

Salesmanship

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking an Outdoor Associate for House of Sport in Salem, NH. The role emphasizes delivering exceptional customer service, offering expert product recommendations, and helping athletes find gear for outdoor activities.

The position involves maintaining brand standards, educating customers on equipment use and maintenance, and supporting store operations and promotions to drive sales and customer satisfaction.