Retail Outdoor Associate

DICK'S Sporting Goods; Davenport (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK’S Sporting Goods in Davenport, IA is seeking an Outdoor Associate to help customers find gear and provide expert product recommendations. You will build relationships with athletes and deliver an elevated service experience in the outdoors, fishing, camping, and hiking categories.

The role supports storewide operations, maintains merchandise presentation, drives sales, and shares knowledge on use and maintenance of equipment to ensure confident purchases.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years experience; prior retail experience preferred.

Responsibilities

• Drive the highest level of customer service in the Outdoor department.
• Provide consultative product recommendations with strong knowledge.
• Maintain merchandise presentation and follow floor-set standards.
• Educate athletes on use and maintenance of equipment.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

At House of Sport the Outdoor Associate will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. As the Outdoor Associate must deliver an elevated customer service experience that will build meaningful relationships with athletes within the great outdoors, fishing, camping, hiking, etc.…. Additional responsibilities will also include driving results, ensuring Company standards, and assisting with storewide operations as needed.

Customer Service & Sales

• Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with company’s service and selling standards
• Bring to life the power of opinion. Making sure the explorer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge
• Uphold standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods by following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Guide and educate athletes through their purchase by communicating information on use and maintenance of their equipment and accessories

Operations

• Help communicate information to teammates regarding Company initiatives, programs, promotions, etc.
• Maintaining Company loss prevention standards

Qualifications

• High School Diploma or Equivalent
• 1-3 years experience; prior retail experience preferred