Outdoor Gear Lead & Customer Service Star

Sports Basement; Walnut Creek (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Health, dental, vision coverage

Profit-sharing bonus pool

Discount: 40% off

Job summary

Sports Basement is seeking a Staffer to manage a zone/department on the sales floor in Walnut Creek. You will lead with positivity, train teammates, and maintain daily task lists while delivering WOW customer service. The role emphasizes assisting with operations, delegating tasks, and supporting management to meet daily goals.

The position offers seasonal, part-time, and full-time opportunities with opportunities for growth within the brand.

Qualifications

• Previous retail or industry experience.
• A desire to grow into a leadership role.
• Passionate sports or outdoor enthusiast is a plus.

Responsibilities

• Provide WOW customer service and lead by example on the sales floor.
• Assist with day-to-day operations and delegate tasks within the zone/department.
• Support management in achieving daily goals and department initiatives.

Skills

Retail experience

Customer service

Leadership potential

Communication

Flexibility

Physical stamina

Tools

Shopify

POS systems

Lightspeed

Fiori

Job description

Sports Basement is seeking a Staffer to manage a zone/department on the sales floor in Walnut Creek. You will lead with positivity, train teammates, and maintain daily task lists while delivering WOW customer service. The role emphasizes assisting with operations, delegating tasks, and supporting management to meet daily goals.

The position offers seasonal, part-time, and full-time opportunities with opportunities for growth within the brand.