Outdoor Gear Advisor & Member Concierge

REI; Chico (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Chico is seeking a Store Sales Specialist to help customers, share product knowledge, and promote memberships. You will keep the floor organized, apply training, and contribute to a great in-store experience through friendly service and accurate transactions.

The role emphasizes teamwork, adaptability, and a commitment to inclusion and environmental stewardship. Join a culture that values customers, colleagues, and outdoor passion.

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building skills.
• Open to feedback and new perspectives to support the business.
• Ability to solve problems with sound judgment and data.

Responsibilities

• Assist customers with questions about products and memberships.
• Maintain visual standards with store management and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pickup, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Communication

Feedback openness

Problem solving

Decision making

Goal setting

Time management

Influencing

Job description

REI Chico is seeking a Store Sales Specialist to help customers, share product knowledge, and promote memberships. You will keep the floor organized, apply training, and contribute to a great in-store experience through friendly service and accurate transactions.

The role emphasizes teamwork, adaptability, and a commitment to inclusion and environmental stewardship. Join a culture that values customers, colleagues, and outdoor passion.