Outdoor Gear Advisor | Flexible Store Sales Specialist

Recreational Equipment, Inc.; Chico (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Store Sales Specialist in Chico, CA to share knowledge, assist customers, and facilitate transactions in a welcoming environment.

You will help maintain store appearance, promote memberships, and ensure 100% customer satisfaction while staying informed on REI products and services. The role requires strong communication and a customer-first mindset, with the ability to work a flexible schedule.

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building skills.
• Able to adapt and work in a fast-paced retail environment.
• Reliable team player who emphasizes customer satisfaction.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Customer service

Relationship building

Communication skills

Visual merchandising

Problem solving

Job description

REI Co-op is seeking a Store Sales Specialist in Chico, CA to share knowledge, assist customers, and facilitate transactions in a welcoming environment.

You will help maintain store appearance, promote memberships, and ensure 100% customer satisfaction while staying informed on REI products and services. The role requires strong communication and a customer-first mindset, with the ability to work a flexible schedule.