Outdoor Gear Concierge & Expert Advice

Recreational Equipment, Inc.; Hillsboro (OR); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Hillsboro, Oregon is seeking a Store Sales Specialist to help customers, share product knowledge, and drive membership sales. You will keep shelves stocked, assist with in-store pickup, and maintain attractive visual standards while learning REI products and services.

The role emphasizes customer service, teamwork, flexibility, and a friendly, knowledgeable approach to help guests find the best outdoor gear and experiences while upholding REI's values.

Qualifications

• Store experience preferred.
• Strong communication and relationship-building skills.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Communication

Relationship building

Feedback oriented

Problem solving

Prioritization

Teamwork

Influence

Job description

REI Co-op in Hillsboro, Oregon is seeking a Store Sales Specialist to help customers, share product knowledge, and drive membership sales. You will keep shelves stocked, assist with in-store pickup, and maintain attractive visual standards while learning REI products and services.

The role emphasizes customer service, teamwork, flexibility, and a friendly, knowledgeable approach to help guests find the best outdoor gear and experiences while upholding REI's values.