Outdoor Fiber & Coax Technician – 24/7 On‑Call

Astound Broadband; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Floating holidays

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discounts

Job summary

Astound Broadband in Austin, TX is seeking a Broadband Network Technician I for hands-on field work maintaining and repairing aerial and underground coax and fiber infrastructure. You will detect outages, perform emergency restoration, and support network reliability while working outdoors daily with bucket trucks and field tools.

Requirements include a high school diploma, 2+ years in telecom field work, a valid driver’s license, and strong customer service and communication skills.

Qualifications

• High school diploma or equivalent.
• 2+ years of hands-on telecom field work, cabling, construction, or utilities (coax, fiber, or electrical).
• Valid driver’s license and satisfactory driving record.
• Customer service and communication skills.
• Basic computer skills.
• Aptitude to learn new skills.
• Strong problem solving and time management.
• Teamwork and the ability to work alone.
• Ability to read and interpret maps.
• Bucket Certified; Ohm’s, Outside Plant knowledge.
• Understand the Outside Plant.

Responsibilities

• Detect, troubleshoot and resolve system outages for data, video, and telephone.
• Emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing.
• Maintain documentation as needed.
• Participate in a 24/7 on-call rotation.
• Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant.
• Operate bucket trucks, ladders, and field equipment.

Skills

Customer service

Verbal/written communication

Time management

Teamwork

Problem solving

Reading maps

Safety awareness

Driving and driving record

Education

High school diploma or equivalent

Tools

Bucket Trucks

Hand tools

Ohm’s meter

Job description

Astound Broadband in Austin, TX is seeking a Broadband Network Technician I for hands-on field work maintaining and repairing aerial and underground coax and fiber infrastructure. You will detect outages, perform emergency restoration, and support network reliability while working outdoors daily with bucket trucks and field tools.

Requirements include a high school diploma, 2+ years in telecom field work, a valid driver’s license, and strong customer service and communication skills.