Field Broadband Technician: Outage Repair Pro

Astound; Chehalis (WA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

401k retirement plan

Insurance options (medical, dental, at

Insurance options including: medical,

Job summary

Astound is seeking a Broadband Network Technician I to maintain and repair aerial and underground coax and fiber infrastructure. This hands-on field role works outdoors daily, using bucket trucks, ladders and tools to restore service and support network reliability.

The position requires 2+ years of telecom field experience, a valid driver’s license, and strong customer service skills. You will participate in a 24/7 on-call rotation, document work orders, and perform preventative maintenance

Qualifications

• High school diploma or equivalent required.
• 2+ years of hands-on telecom field work or utilities.
• Valid driver's license with acceptable driving record.
• Excellent customer service and communication.
• Ability to read and interpret maps.
• Able to lift up to 75 lbs; work outdoors.

Responsibilities

• Inspect and repair aerial and underground coax and fiber.
• Respond to outages and assist emergency restorations.
• Maintain documentation and daily logs.
• Operate bucket trucks and field equipment.
• Participate in 24/7 on-call rotation.
• Follow safety and regulatory requirements.

Skills

Customer Service

Communication

Basic Computer Skills

Time Management

Problem solving

Teamwork

Working alone

Read maps

Safety awareness

Driving (valid license)

Education

High school diploma or equivalent

Tools

Bucket Certified

Ohm’s

Outside Plant

Job description

Astound is seeking a Broadband Network Technician I to maintain and repair aerial and underground coax and fiber infrastructure. This hands-on field role works outdoors daily, using bucket trucks, ladders and tools to restore service and support network reliability.

The position requires 2+ years of telecom field experience, a valid driver’s license, and strong customer service skills. You will participate in a 24/7 on-call rotation, document work orders, and perform preventative maintenance