Field Broadband Technician I: Fiber & Coax

Astound; Canton (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Paid Holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a field-based Broadband Network Technician I to maintain and repair aerial and underground coax and fiber infrastructure. The role involves outdoor work with bucket trucks and hand tools to restore service, perform preventive maintenance, and support network reliability.

Responsibilities include detecting outages, facilitating emergency restorations, logging work, and working a 24/7 on-call shift.

Qualifications

• 2+ years of hands-on telecom field work, cabling, construction, or utilities (coax, fiber, or electrical).
• Fiber optic testing and splicing experience.
• Maintain satisfactory driving record and valid driver's license.

Responsibilities

• Detect, troubleshoot and resolve system outages for data, video, and telephone.
• Emergency restoration of coax, underground cable, and maintenance of power supply.
• Maintain documentation and complete work orders/daily logs.
• Participate in a 24/7 on-call rotation.
• Install, repair, and test coaxial and fiber optic cabling (aerial/underground).
• Operate bucket trucks, ladders, and field equipment.

Skills

Telecom field work

Fiber testing

Fiber splicing

Valid driver's license

Customer service

Communication

Problem solving

Time management

Teamwork

Reading maps

Bucket Certification

Ohm's knowledge

Education

High school diploma

Job description

Astound is seeking a field-based Broadband Network Technician I to maintain and repair aerial and underground coax and fiber infrastructure. The role involves outdoor work with bucket trucks and hand tools to restore service, perform preventive maintenance, and support network reliability.

Responsibilities include detecting outages, facilitating emergency restorations, logging work, and working a 24/7 on-call shift.