Field Broadband Technician I – Coax & Fiber Repair

Astound Broadband; Northampton Township (Bucks County); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life, STD

Paid time off/vacation

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound Broadband is seeking a hands-on Broadband Network Technician I to maintain and repair underground coax and fiber infrastructure. The role involves outdoor work daily, ladders, and hand tools to restore service and support network reliability.

You will detect outages, perform emergency restoration, document work orders, and assist in fiber splicing activities while contributing to preventative maintenance and service quality.

Qualifications

• High school diploma or equivalent.
• 2+ years hands-on telecom field work experience (coax, fiber, or utilities).
• Valid driver’s license with satisfactory driving record.
• Customer service and communication skills.
• Basic computer skills and aptitude to learn more.
• Ability to read and interpret maps.
• Understanding of Outside Plant concepts.

Responsibilities

• Detect, troubleshoot, and resolve outages for data, video, and telephone.
• Perform emergency restoration of coaxial and fiber underground cables.
• Maintain documentation such as work orders and daily logs.
• Install, replace, and repair coaxial and fiber cabling (aerial and buried).
• Operate field equipment including test meters and fusion splicers.
• Participate in a 24/7 on-call rotation.
• Support preventative maintenance and network reliability.

Skills

Field experience

Customer service

Communication

Driving license

Basic computer skills

Reading maps

Teamwork

Problem solving

Time management

Education

High school diploma or equivalent

Tools

Fusion splicer

Test meters

Job description

Astound Broadband is seeking a hands-on Broadband Network Technician I to maintain and repair underground coax and fiber infrastructure. The role involves outdoor work daily, ladders, and hand tools to restore service and support network reliability.

You will detect outages, perform emergency restoration, document work orders, and assist in fiber splicing activities while contributing to preventative maintenance and service quality.