Outdoor Fiber & Coax Network Technician

Astound; Canton (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a Broadband Network Technician I to maintain and repair aerial and underground coax and fiber infrastructure in outdoor settings. The role involves high physical demands, operating bucket trucks, ladders, and hand tools to restore service and perform preventative maintenance.

You will troubleshoot outages for data, video, and telephone, document work orders, and participate in a 24/7 on-call rotation to support network reliability in the Massachusetts area.

Qualifications

• Detect, troubleshoot and resolve outages for data, video, and telephone.
• Emergency restoration of coax and underground cable.
• Maintain documentation as needed.
• Participate in a 24/7 on-call rotation.
• Install, repair and maintain coaxial and fiber cabling.
• Operate bucket trucks, ladders and field equipment.
• Complete work orders and daily logs.
• Perform preventive maintenance and testing.
• Assist with fiber splicing activities.

Responsibilities

• Detect and resolve outages in aerial and underground networks.
• Prepare and perform emergency restoration of coaxial and fiber.
• Record and maintain accurate documentation and logs.
• Support 24/7 on-call rotation for rapid recovery.
• Install, replace and repair coaxial and fiber cabling.
• Operate bucket trucks, ladders and field equipment.

Skills

Field troubleshooting

Outage restoration

Documentation

On-call rotation

Equipment operation

Safety awareness

Tools

Bucket truck

Ladders

Hand tools

Fiber splicing equipment

Cable testing equipment

Job description

Astound is seeking a Broadband Network Technician I to maintain and repair aerial and underground coax and fiber infrastructure in outdoor settings. The role involves high physical demands, operating bucket trucks, ladders, and hand tools to restore service and perform preventative maintenance.

You will troubleshoot outages for data, video, and telephone, document work orders, and participate in a 24/7 on-call rotation to support network reliability in the Massachusetts area.