Outdoor Club Front Desk Attendant

All Sport Health & Fitness; Village of Fishkill (NY); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading health and fitness organization is seeking a personable Outdoor Club Front Desk Attendant to join their team. This role, affectionately known as a 'Moodlifter', involves greeting members with enthusiasm and providing exceptional customer service. The attendant will also handle operational procedures and assist members with inquiries, all while keeping an energetic and welcoming atmosphere. Ideal candidates are energetic, friendly, and adept at multitasking.

Benefits

Staff Uniform

Complimentary Membership

Employee discounts

Qualifications

• Friendly and personable with excellent communication skills.
• Ability to lift and move gym equipment frequently.
• World-class customer service skills.

Responsibilities

• Greet every member and guest with enthusiasm.
• Conduct tours of the club for potential members.
• Handle member requests with urgency.

Skills

Customer service

Communication

Enthusiasm

Problem solving

Job description

Benefits:

• Staff Uniform
• Complimentary Membership
• Employee discounts

Seeking a personable Outdoor Club Front Desk Attendant aka a "Moodlifter" with weekend availability. Moodlifters are the people who greet each of our members with ear-to-ear smiles, over-the-top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and are always eager to lend a helping hand. They consistently go above and beyond and you can’t help but smile when you see them.

Responsibilities:

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with a sense of urgency
• Maintain regular and punctual attendance
• Comply with all company policies and procedures

Qualifications:

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi-tasks and is a problem solver

Disclaimer:

*This job description is subject to change at any time and is not an exhaustive list of all functions the employee may be required to perform. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at its discretion.*