Front Desk Attendant - Williamsburg Inn

Colonial Williamsburg Foundation; Williamsburg (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

The Colonial Williamsburg Foundation is seeking a Front Desk Attendant for the iconic Williamsburg Inn. This entry-level part-time role involves assisting guests with check-in and inquiries, ensuring exceptional service and hospitality. Candidates must have good communication skills and a flexible schedule, including availability on weekends and holidays.

Benefits

Potential for benefit eligibility after probation

Work in a historic location with a rich cultural background

Qualifications

• Experience in front desk or guest relations preferred.
• Must be available for all shifts including nights and weekends.
• Ability to handle cash and customer complaints professionally.

Responsibilities

• Assist guests in registration, cashiering, and providing information.
• Train new employees and maintain service standards.
• Handle guest complaints with professionalism.

Skills

Attention to detail

Customer service

Cash handling

Flexibility

Communication

Organizational skills

Education

High school diploma or G.E.D.

Job description

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Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week.

Upon completion of the probationary period, you could become benefit eligible.

Essential Duties:

The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.

• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.
  
  

Requirements:

• Must be available to work all shifts including days, nights, weekends, and holidays
• Some front desk or guest relations experience preferred
• High school diploma or G.E.D.
• Full time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Demonstrate the ability to:
• Handle guest complaints with professionalism and tact.
• Work effectively under pressure
• Stand for extended periods
• Respond quickly and professionally to situations
• Manage paperwork efficiently
  
  

Williamsburg Inn

Iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Staying true to its impressive Regency style, culinary options have been elevated to suit today’s evolved tastes. You’ll also enjoy stunning views of our legendary Golden Horseshoe Golf Course while you enjoy our newly expanded outdoor spaces and redesigned signature-themed suites.

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.

Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.

The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.

Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Museums, Historical Sites, and Zoos

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