Outcomes Engagement Student Assistant - IE

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

The University Career Center at James Madison University seeks an Outcomes Engagement Student Assistant for a temporary one-month term (9/28–10/29), working about 10 hours per week.

Duties include conducting friendly phone calls to recent graduates about career outcomes and accurately recording responses.

Evening/weekend availability is required (Mon–Thu 5:30 PM–8:30 PM and Sun 1:00 PM–5:00 PM); candidates must be full-time students, clear communicators, and detail oriented.

Qualifications

• Must be a full-time student.
• Avail 5:30PM–8:30PM Mon–Thu and 1:00PM–5:00PM Sun.
• Strong communication and attention to detail.

Responsibilities

• Conduct friendly phone calls to recent JMU graduates about career outcomes.
• Accurately record the information graduates provide about their career outcomes.
• Available about 10 hours per week within the evening/weekend calling window.

Skills

Communication skills

Detail orientation

Independent worker

Willingness to learn

Education

Current student status (degree-seeking)

Job description

Working Title: Outcomes Engagement Student Assistant - IE

State Role Title: N/A

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 100358 - University Career Center

Pay Band:

Pay Rate: Hourly

Specify Range or Amount: $12.77

Is this a JMU only position: N/A

Is this a grant-funded position: No

Is this a Conflict of Interest designated position: N/A

Beginning Review Date: 09/04/2026

About JMU:

Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

The University Career Center's mission is to Empower students. Cultivate opportunities. Forge partnerships. Launch careers.

We are seeking Outcomes Engagement Student Assistants to help administer the First Destination Survey to recent graduates. This is a temporary, 1 month position from 9/28 to 10/29 working about 10 hours per week.

Duties and Responsibilities:

• Conduct friendly phone calls to recent JMU graduates asking about their career outcomes
• Accurately record the information recent grads provide about their career outcome
• Must be available about 10 hours per week within the evening/weekend calling window: M-Th 5:30PM-8:30PM and Sunday 1:00PM-5:00PM

Qualifications:

• Be a full-time student
• Have availability from 5:30PM - 8:30PM Monday-Thursday and Sunday 1:00PM - 5:00PM
• Be a clear communicator
• Be detail oriented
• Be able to work independently
• Be willing to learn new skills required to complete job responsibilities

Additional Posting Information:

This is a temporary, 1 month position from 9/28 to 10/29 working about 10 hours per week.

Conditions of Employment:

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at [phone] or [e-mail]. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.