Recruitment and Employment Services Assistant (Part-Time)

James Madison University; Harrisonburg (VA); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Tuition Waiver

UREC access

Voluntary benefits

12 holidays a year

Talent Development trainings

Job summary

James Madison University is seeking a part-time Recruitment and Employment Services Assistant to provide high-level customer service and administrative support to the Recruitment and Employment Services team. The position runs about 29 hours weekly, 8:00 a.m.–5:00 p.m., Monday–Friday, and is not eligible for benefits.

The role emphasizes assisting with recruitment processes, helping applicants with online applications, supporting HR projects/events, and maintaining accurate data and documents.

Qualifications

• Demonstrated excellent administrative practices and procedures.
• Strong interpersonal skills, customer service experience and the proven ability to build strong working relationships.
• Excellent verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Qualities such as professionalism and adaptability.
• The ability to organize, prioritize and multi-task.
• Demonstrated typing and data entry skills and computer knowledge in a Windows based environment, preferably Microsoft Word, Excel and PowerPoint.
• The ability to work independently and as part of a team.
• The ability to manage confidential and sensitive information.

Responsibilities

• Providing assistance with the recruitment process to internal and external customers via phone, email and in person
• Assisting applicants with the online application process
• Supporting special Recruitment and Employment Services Team projects, initiatives and events, such as Connections Day, Job Fairs, etc.
• Providing additional general administrative and clerical support for other HR functions on an as needed basis
• Tracking reference letters that are received, scanning them, and following up on references that are not received
• Running reports in a timely manner and ensuring data is accurate
• Scanning documents into an electronic filing system

Skills

Administrative practices

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Professionalism

Adaptability

Organization and multi-tasking

Typing and data entry

Microsoft Word/Excel/PowerPoint

Independent and team work

Confidential information handling

Job description

Working Title: Recruitment and Employment Services Assistant (Part-Time)

State Role Title: Administrative and Office Specialist III

Position Type: Part-time - Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Human Resources, Training and Performance

Department: 100210 - Human Resources

Pay Band:3

Pay Rate:Pay Range

Specify Range or Amount: $18.50 - $20.00

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 9/9/2026

About JMU

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:

• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information

James Madison University’s Office of Human Resources is accepting applications for a part-time Recruitment and Employment Services Assistant. This position is responsible for providing a high level of customer service to both internal and external customers as well as administrative support to the Recruitment and Employment Services team.

This is an in-person position scheduled to work an average of 29 hours per week throughout the calendar year. Work hours are between 8:00 a.m. and 5:00 p.m., Monday through Friday. This position is not eligible for benefits.

Duties and Responsibilities

• Providing assistance with the recruitment process to internal and external customers via phone, email and in person
• Assisting applicants with the online application process
• Supporting special Recruitment and Employment Services Team projects, initiatives and events, such as Connections Day, Job Fairs, etc.
• Providing additional general administrative and clerical support for other HR functions on an as needed basis
• Tracking reference letters that are received, scanning them, and following up on references that are not received
• Running reports in a timely manner and ensuring data is accurate
• Scanning documents into an electronic filing system

Qualifications

• Demonstrated excellent administrative practices and procedures
• Strong interpersonal skills, customer service experience and the proven ability to build strong working relationships
• Excellent verbal and written communication skills
• Exceptional attention to detail and accuracy
• Qualities such as professionalism and adaptability
• The ability to organize, prioritize and multi-task
• Demonstrated typing and data entry skills and computer knowledge in a Windows based environment, preferably Microsoft Word, Excel and PowerPoint
• The ability to work independently and as part of a team
• The ability to manage confidential and sensitive information

Additional Posting Information

Conditions of Employment

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at [phone] or [e-mail]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.