Outcomes-Based Care Manager

Ladders; United States; Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

AI-enabled tools

Leadership exposure

Impact on product

Professional growth

Cross-functional collaboration

Job summary

Ladders is seeking an Outcomes-Based Care Manager to join a leader in the IT space remotely. This clinician will partner with customers to translate data into practical care improvements and lead onboarding, measurement, and workflow optimization across service lines.

The role requires collaboration with clinical leaders and executives to strengthen customer success and inform product development while delivering data-informed outcomes across programs.

Qualifications

• Active BCBA certification or equivalent in autism/IDD care.
• 4+ years of clinical experience in ABA or IDD services.
• Experience advising or consulting with external clients.
• Strong understanding of clinical data collection and outcomes.
• Ability to interpret and communicate data findings clearly.
• Comfort with software platforms and AI applications.
• Ability to manage multiple customer engagements independently.

Responsibilities

• Serve as the clinical outcomes expert for assigned customers.
• Lead onboarding and optimization engagements focused on outcomes.
• Assess customer data practices and build roadmaps for improvement.
• Deliver training on applying outcomes measurement in workflows.
• Apply standardized outcome measures across service lines.
• Review treatment progress trends and recommend data-informed adjustments.
• Help customers prepare outcomes reports for payers and stakeholders.

Skills

BCBA certification

4+ years clinical ABA/IDD

Client engagement experience

Data interpretation

Clear data communication

AI applications familiarity

Independent engagement management

Tools

Software platforms

AI tools

Job description

For our client, we are seeking a Outcomes-Based Care Manager to join the team of a leader in the Information Technology space.

This role will serve as a clinical outcomes partner for customer organizations, helping translate data into actionable improvements in care delivery. You will lead onboarding and optimization efforts focused on measurement, reporting, and practical workflow changes that support better outcomes across service lines. The position requires close collaboration with clinical leaders, executive stakeholders, and cross-functional internal teams to strengthen customer success and inform product development.

Location: Remote

Compensation: $130,000 – $150,000 annually

Responsibilities

• Serve as the clinical outcomes expert for assigned customers
• Lead onboarding and optimization engagements focused on outcomes
• Assess customer data practices and build roadmaps for improvement
• Deliver training on applying outcomes measurement in workflows
• Apply standardized outcome measures across service lines
• Review treatment progress trends and recommend data-informed adjustments
• Help customers prepare outcomes reports for payers and stakeholders

Qualifications

• Active BCBA certification or equivalent in autism/IDD care
• 4+ years of clinical experience in ABA or IDD services
• Experience advising or consulting with external clients
• Strong understanding of clinical data collection and outcomes
• Ability to interpret and communicate data findings clearly
• Comfort with software platforms and AI applications
• Ability to manage multiple customer engagements independently

Benefits

• Opportunity to work with cutting-edge AI-enabled tools
• Engagement with clinical and executive leaders in the field
• Contribution to shaping clinical practices and product development
• Support for continuous improvement and professional growth
• Collaboration with cross-functional teams in a dynamic environment

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.