Outcome & Product Lead — Senior Transformation

EY; Cleveland (OH); Hybride; USD 168 000 - 385 000; Plein temps

Avantages offerts par ce poste

Medical and dental coverage

401(k) retirement plans

Paid time off

Résumé du poste

EY is seeking an Outcome/Product Lead in the United States who will own ventures from discovery to measurable impact. You’ll unite product, design, engineering, and operations to drive high-value outcomes, not just features, within EY Challenger’s AI-enabled service context.

The role blends innovation, product management, and business transformation, measuring success by real changes in how people work. Expect up to 50% travel and a hybrid office model.

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsabilités

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and escal… decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Connaissances

Product judgment

Ambiguity handling

User research

Data integration

Clear communication

AI understanding

Formation

Bachelor’s Degree in a relevant field

Description du poste

EY is seeking an Outcome/Product Lead in the United States who will own ventures from discovery to measurable impact. You’ll unite product, design, engineering, and operations to drive high-value outcomes, not just features, within EY Challenger’s AI-enabled service context.

The role blends innovation, product management, and business transformation, measuring success by real changes in how people work. Expect up to 50% travel and a hybrid office model.