Outcome & Product Lead - Senior Manager, Transformation

EY; Grand Rapids (MI); A distancia; USD 168.000 - 385.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total Rewards package (medical, dental

Flexible vacation policy

Paid holidays and time off

Descripción de la vacante

EY is seeking an Outcome / Product Lead to own ventures from discovery to sustained value. You will unite users, practitioners, designers, engineers, and specialists around a clear outcome, prioritizing outcomes over outputs and turning ambiguity into lasting impact.

The role sits within Challenger, EY’s program aimed at AI-enabled services. Travel up to 50% and hybrid collaboration are expected as you guide transformations from discovery through scale, measuring meaningful business impact.

Formación

• Bachelor’s Degree in a relevant field.
• 9–12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: up to 50% travel and hybrid office availability.

Responsabilidades

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear learning window.
• Lead research, prototypes, and experiments testing key assumptions to inform investment decisions.
• Align multidisciplinary partners and escalate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and decide on continuing, pivoting, stopping, or scaling.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Conocimientos

Product leadership

Stakeholder management

Experimentation & learning

AI-enabled products understanding

Clear communication

Ambiguity to clarity

Educación

Bachelor’s degree in a relevant field

Descripción del empleo

EY is seeking an Outcome / Product Lead to own ventures from discovery to sustained value. You will unite users, practitioners, designers, engineers, and specialists around a clear outcome, prioritizing outcomes over outputs and turning ambiguity into lasting impact.

The role sits within Challenger, EY’s program aimed at AI-enabled services. Travel up to 50% and hybrid collaboration are expected as you guide transformations from discovery through scale, measuring meaningful business impact.