Outcome & Product Lead — Senior Manager

EY; New Brunswick (NJ); Hybrid; USD 168,000 - 437,000; Full time

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery to sustained business value. You will unite users, practitioners, designers, engineers, and specialists to solve high-value problems, focusing on outcomes over outputs.

The role sits in EY Challenger, a program building next-generation services enabled by AI. You’ll test ideas, measure impact, and guide adoption across complex environments, with up to 50% travel and hybrid office requirements.

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Experience leading multidisciplinary teams without direct authority.
• Travel and On-site requirements: up to 50% travel and hybrid office capable.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a learning window.
• Lead research, prototypes, and experiments that test key assumptions and inform investment decisions.
• Align multidisciplinary partners and escalate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and advise on continuation, pivot, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Prioritization

Cross-functional collaboration

User research integration

Executive communication

AI-enabled products understanding

Education

Bachelor’s degree

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery to sustained business value. You will unite users, practitioners, designers, engineers, and specialists to solve high-value problems, focusing on outcomes over outputs.

The role sits in EY Challenger, a program building next-generation services enabled by AI. You’ll test ideas, measure impact, and guide adoption across complex environments, with up to 50% travel and hybrid office requirements.