Senior Manager, Outcome & Product Lead - Transformation

EY; Tampa (FL); Hybrid; USD 168,000 - 420,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Flexible vacation policy

Paid time off

Job summary

EY is seeking an Outcome / Product Lead to own ventures from discovery through lasting business value. You will unite users, practitioners, designers, engineers, and specialists around a clear outcome, guiding experiments and learning through ambiguity.

This role sits at the intersection of innovation, product management, and transformation, with travel up to 50% and a hybrid US office approach to shape services and measure real impact beyond features.

Qualifications

• Bachelor’s Degree in a relevant field.
• 9–12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: up to 50% travel and hybrid office in the US.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and escalate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product leadership

Stakeholder management

Cross-functional

Decision making

Education

Bachelor's degree

Job description

EY is seeking an Outcome / Product Lead to own ventures from discovery through lasting business value. You will unite users, practitioners, designers, engineers, and specialists around a clear outcome, guiding experiments and learning through ambiguity.

This role sits at the intersection of innovation, product management, and transformation, with travel up to 50% and a hybrid US office approach to shape services and measure real impact beyond features.