Outbound Supervisor — Lead 50+ in OTIF E‑commerce Shipping

Bestaff

Plainfield (IN)

On-site

USD 56,000 - 74,000

Full time

9 days ago

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Benefits offered by this job

Weekly paychecks

Path to permanent placement

Competitive pay

Job summary

BESTAFF is seeking an Outbound Supervisor in Indianapolis, IN to lead a 50+ member shipping team. You will ensure OTIF and e-commerce fulfillment while coordinating with the Outbound Fulfillment Manager to balance labor with daily demand.

The role requires 5+ years in shipping, hands-on supervision, and experience with OMS/WMS and RF scanners. Forklift operation and extended hours during peak season are expected. This is a temp-to-hire opportunity with strong growth potential.

Qualifications

5+ years of experience in a shipping environment
Experience supervising 50+ associates
Experience with OMS and WMS
Understands RF scanners and pick/pack functions
Able to operate forklift equipment
Data-driven with Lean Six Sigma methodologies
Strong sense of urgency
Able to work extended hours during peak season
Bilingual a plus, not required

Responsibilities

Monitor daily reports to ensure OTIF shipping
Monitor SLAs and ensure e-commerce fulfillment ships on time every day
Monitor TikTok orders to ensure on-time shipping, without fail
Assist the fulfillment team with challenges on the floor
Work with the Outbound Fulfillment Manager to align labor with daily business needs
Help move labor to cover volume as needed
Champion safety and warehousing protocols on the floor
Operate forklift equipment as needed
Motivate and encourage the team, keeping morale and performance high