Outbound Supervisor

Bestaff; Plainfield (IN); On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

Weekly paychecks

Path to permanent placement

Competitive pay

Job summary

BESTAFF is seeking an Outbound Supervisor in Indianapolis, IN to lead a 50+ member shipping team. You will ensure OTIF and e-commerce fulfillment while coordinating with the Outbound Fulfillment Manager to balance labor with daily demand.

The role requires 5+ years in shipping, hands-on supervision, and experience with OMS/WMS and RF scanners. Forklift operation and extended hours during peak season are expected. This is a temp-to-hire opportunity with strong growth potential.

Qualifications

• 5+ years of experience in a shipping environment
• Experience supervising 50+ associates
• Experience with OMS and WMS
• Understands RF scanners and pick/pack functions
• Able to operate forklift equipment
• Data-driven with Lean Six Sigma methodologies
• Strong sense of urgency
• Able to work extended hours during peak season
• Bilingual a plus, not required

Responsibilities

• Monitor daily reports to ensure OTIF shipping
• Monitor SLAs and ensure e-commerce fulfillment ships on time every day
• Monitor TikTok orders to ensure on-time shipping, without fail
• Assist the fulfillment team with challenges on the floor
• Work with the Outbound Fulfillment Manager to align labor with daily business needs
• Help move labor to cover volume as needed
• Champion safety and warehousing protocols on the floor
• Operate forklift equipment as needed
• Motivate and encourage the team, keeping morale and performance high

Skills

Data-driven

Strong sense of urgency

Team leadership

Lean Six Sigma awareness

Tools

OMS

WMS

RF scanners

Forklift operation

Job description

Outbound Supervisor - Indianapolis, IN

Temp-to-Hire | $65,000/year Full-Time | Extended hours may be required during peak season

About the Role

BESTAFF is hiring an experienced Outbound Supervisor to lead daily shipping operations for a growing distribution partner in Indianapolis, IN. You'll oversee a fulfillment team of 50+ associates, keep OTIF and e-commerce shipping on track every day, and work hand-in-hand with the Outbound Fulfillment Manager to keep labor aligned with the business. You'll report directly to the GM.

What You'll Do

• Monitor daily reports to ensure OTIF (on-time-in-full) shipping
• Monitor SLAs and ensure e-commerce fulfillment ships on time every day
• Monitor TikTok orders to ensure on-time shipping, without fail
• Assist the fulfillment team with challenges on the floor
• Work with the Outbound Fulfillment Manager to align labor with daily business needs
• Help move labor to cover volume as needed
• Champion safety and warehousing protocols on the floor
• Operate forklift equipment as needed
• Motivate and encourage the team, keeping morale and performance high

What You Bring

• 5+ years of experience in a shipping environment; distribution experience a big plus
• Experience supervising 50+ associates
• Experience with OMS (Order Management Systems) and WMS (Warehouse Management Systems)
• Understands RF scanners and pick/pack functions
• Able to operate forklift equipment
• Team player who works well independently and as part of a team
• Data-driven with an understanding of Lean Six Sigma methodologies
• Strong sense of urgency
• Able to work extended hours during peak season
• Bilingual a plus, not required

Why BESTAFF

At BESTAFF, we match great people with great opportunities. When you work with us, you get more than a job - you get a team that's invested in your success. We offer competitive pay, weekly checks, and a clear path to permanent placement with top employers across our markets.