Outbound Warehouse Supervisor

Lou Malnati's Pizzeria; Buffalo Grove, Northern (IL, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Lou Malnati's Pizzeria is seeking an hands-on Outbound Warehouse Supervisor in Buffalo Grove, IL to lead daily execution in a fast-paced, perishable eCommerce fulfillment operation. This working supervisor will steer the team and actively support outbound shipping to ensure on-time delivery with high productivity.

Key responsibilities include leading daily outbound execution, managing labor and throughput, enforcing SQF food safety, ensuring equipment safety and certification, and coaching

Qualifications

• 3-5+ years of warehouse leadership experience (eCommerce or perishable preferred).
• Proven ability to manage high-volume outbound operations.
• Strong understanding of shipping systems, carrier coordination, and fulfillment workflows.
• Experience with food safety (SQF or similar) strongly preferred.
• Ability to effectively communicate in English and Spanish (required).
• Hands-on leadership style with ability to work in a physically active environment.

Responsibilities

• Lead and support daily shipping operations including pick, pack, and kitting.
• Ensure all orders (DTC, wholesale, and corporate) are accurate and shipped on time.
• Oversee FedEx trailer schedules and coordinate timely loading and dispatch.
• Manage trucking execution and ensure proper handoff and deliveries.
• Drive labor productivity and throughput to meet daily volume targets.
• Adjust staffing and workflows in real-time to maintain efficiency.
• Monitor and manage timekeeping, labor tracking, and time clock adjustments.
• Execute and enforce SQF programs and food safety standards.
• Ensure daily logging, tracking, and compliance documentation is completed accurately.
• Train team members on proper handling of perishable products and safety protocols.
• Supervise, coach, and develop warehouse associates, leads, and specialists.
• Support onboarding and training, including equipment and forklift certifications.
• Act as a floor leader, stepping in wherever needed to keep operations running.
• Oversee proper use and maintenance of warehouse equipment and forklifts.
• Ensure all team members are trained, certified, and operating safely.
• Maintain a clean, organized, and safe work environment.

Skills

Warehouse leadership

Outbound shipping

Shipping systems

Carrier coordination

Food safety SQF

Bilingual EN/ES

People management

Tools

Forklift certification

Job description

We are seeking a hands‑on Outbound Warehouse Supervisor to lead daily execution in a fast‑paced, perishable eCommerce fulfillment operation. This is a working supervisor role responsible for both leading the team and actively supporting outbound operations to ensure accurate, on‑time shipping and high productivity.

Key Responsibilities

Daily Outbound Execution

• Lead and support daily shipping operations including pick, pack, and kitting
• Ensure all orders (DTC, wholesale, and corporate) are accurate and shipped on time
• Oversee FedEx trailer schedules and coordinate timely loading and dispatch
• Manage trucking execution and ensure proper handoff and deliveries

Labor & Throughput Management

• Drive labor productivity and throughput to meet daily volume targets
• Adjust staffing and workflows in real‑time to maintain efficiency
• Monitor and manage timekeeping, labor tracking, and time clock adjustments

Quality & Food Safety (SQF)

• Execute and enforce SQF programs and food safety standards
• Ensure daily logging, tracking, and compliance documentation is completed accurately
• Train team members on proper handling of perishable products and safety protocols
• Supervise, coach, and develop warehouse associates, leads, and specialists
• Support onboarding and training, including equipment and forklift certifications
• Act as a floor leader, stepping in wherever needed to keep operations running

Equipment & Safety

• Oversee proper use and maintenance of warehouse equipment and forklifts
• Ensure all team members are trained, certified, and operating safely
• Maintain a clean, organized, and safe work environment

Qualifications

• 3-5+ years of warehouse leadership experience (eCommerce or perishable preferred)
• Proven ability to manage high-volume outbound operations
• Strong understanding of shipping systems, carrier coordination, and fulfillment workflows
• Experience with food safety (SQF or similar) strongly preferred
• Ability to effectively communicate in English and Spanish (required)
• Hands‑on leadership style with ability to work in a physically active environment

What We're Looking For

• A doer + leader who isn't afraid to jump in
• Someone who can run the floor, not just manage it
• A problem‑solver who keeps operations moving under pressure
• Someone who is organized and communicates clearly and timely

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.