Outbound Shipping Team Lead - Drive Logistics Excellence

Arvato Direct Services Potsdam GmbH; Ashville (OH); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401(k) with company matching

Paid Time Off and holidays

Flexible Spending Accounts

Employee Assistance Program

Tuition reimbursement

Job summary

The Outbound Team Lead at Arvato Direct Services Potsdam GmbH is responsible for the day-to-day operations of the Shipping department, supervising warehouse associates, and ensuring on-time, accurate outbound shipments.

You will monitor productivity, coach staff, enforce safety SOPs, coordinate with Inventory Control and Transportation, and drive continuous improvement in a fast-paced distribution center environment.

Qualifications

• High school diploma or equivalent.
• 1-2 years' experience in shipping or distribution.
• Demonstrated shipping experience in a fast-paced DC environment.

Responsibilities

• Lead and supervise a team of warehouse associates during outbound processes.
• Assign work and monitor productivity to meet daily shipping goals.
• Oversee order picking, packing, staging, and loading of outbound shipments.
• Ensure orders are accurate, complete, and shipped per customer and carrier requirements.
• Monitor labor allocation and adjust staffing based on workload and priorities.
• Coach, train, and develop team members while providing performance feedback.
• Enforce safety policies, SOPs, and quality standards.
• Investigate and resolve shipping errors, inventory discrepancies, and operational issues.
• Coordinate with Inventory Control, Inbound, Transportation, Quality, and Operations leadership to maintain workflow.

Skills

Leadership

Team supervision

Process monitoring

Coaching/Training

Safety knowledge

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Outbound Team Lead at Arvato Direct Services Potsdam GmbH is responsible for the day-to-day operations of the Shipping department, supervising warehouse associates, and ensuring on-time, accurate outbound shipments.

You will monitor productivity, coach staff, enforce safety SOPs, coordinate with Inventory Control and Transportation, and drive continuous improvement in a fast-paced distribution center environment.