Outbound SDR Manager - Lead, Coach, AI-Driven Pipeline

Smokeball; Chicago (IL); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Vacation days

Reboot days

Birthday off

Volunteer time

Medical insurance

Dental insurance

Vision insurance

401(k) match

Wellness stipend

Office lunch and snacks

Swag

Job summary

Smokeball is seeking a hands-on Outbound SDR Manager to lead and coach a team of up to six SDRs focused on outbound prospecting. You will guide strategy, sequences, and coaching while leveraging AI tools like Claude to sharpen research and personalization without sacrificing authenticity.

You will partner with AEs, manage performance through key metrics, and ensure accurate pipeline reporting in Salesforce. This role offers strong growth in a fast-paced sales org.

Qualifications

• 3+ years leading outbound-focused SDR/BDR teams with proven pipeline-generation results.
• Experience coaching cold calling, email prospecting, objection handling, personalization, and multi-channel outreach.
• Working knowledge of Outreach, 6sense, Apollo, Salesforce; AI fluency with Claude.

Responsibilities

• Own team performance against meetings, qualified opportunities, pipeline, and conversion goals.
• Build a strong cold-calling culture — coach openings, discovery, objection handling, and meeting conversion.
• Partner with AEs to develop coordinated account-based outbound strategies.
• Help SDRs prioritize high-value accounts using ICP fit, intent signals, and engagement data.
• Develop and optimize sequences, messaging, and cadences across phone, email, social, and video.
• Leverage Claude and AI for research, personalization, call prep, coaching, and team productivity.
• Recruit, onboard, ramp, and develop SDR talent as we grow.
• Maintain strong Salesforce/Outreach discipline for accurate reporting and pipeline attribution.

Skills

Team leadership

Outbound sales

Coaching

AI fluency (Claude)

Multi-channel outreach

Sales metrics

Tools

Outreach

6sense

Apollo

Salesforce

Gong

Clay AI

Job description

Smokeball is seeking a hands-on Outbound SDR Manager to lead and coach a team of up to six SDRs focused on outbound prospecting. You will guide strategy, sequences, and coaching while leveraging AI tools like Claude to sharpen research and personalization without sacrificing authenticity.

You will partner with AEs, manage performance through key metrics, and ensure accurate pipeline reporting in Salesforce. This role offers strong growth in a fast-paced sales org.