Outbound Sales Development Representative (SDR)

NetCarrier, Inc.; Lower Providence Township (PA); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

20 days PTO

9 paid holidays

Three medical plans

Dental and vision

Life insurance

401(k)

Tuition reimbursement

Hybrid schedule

Job summary

NetCarrier, a leading communications provider based in Audubon, PA, is hiring an Outbound Sales Development Representative (SDR). You’ll engage SMBs and mid-market firms via phone, email, and LinkedIn to build a qualified pipeline for conversational AI, cloud voice, and internet solutions.

Work closely with Sales, Marketing, and Sales Engineering to schedule discovery meetings, document qualification notes, and hand off warm opportunities.

Qualifications

• Prior sales development experience or, for recent college graduates, a demonstrated interest in a sales career.
• Strong phone communication skills and comfort with cold outreach and handling rejection
• Ability to write clear, concise, professional messages for email and LinkedIn
• Strong organization, self-motivation, and consistent follow-through
• Ability to learn technical products and explain their value in plain language

Responsibilities

• Complete 80+ outbound touches per day through calls, email, and LinkedIn using multi-step outreach sequences
• Respond promptly to inbound partner referrals, web leads, chat inquiries, and marketing-qualified leads
• Qualify prospects based on business need, timing, budget, and decision-making authority
• Identify challenges such as missed calls, outdated phone systems, high telecom costs, and slow internet, and recommend the right NetCarrier solution
• Introduce ConnectSmart AI call handling to businesses looking to improve call coverage
• Schedule discovery meetings and give Sales clear qualification notes for a clean handoff
• Record all activities, contacts, and deal stages in HubSpot, keeping data accurate and complete
• Collaborate with Marketing on campaigns, events, and prospect lists, and share feedback on messaging
• Build your knowledge of NetCarrier products and the competitive landscape
• Consistently meet or exceed monthly targets for qualified meetings, new opportunities, and pipeline

Skills

Phone communication

Written communication

Organization

Self-motivation

Tech product literacy

Education

Bachelor’s degree or equivalent experience

Tools

HubSpot CRM

Sales engagement tools

Job description

Location: Hybrid – NetCarrier HQ, Audubon, PA
Department: Sales
Reports to: Sales Director
Type: Full-time, entry to early career

About NetCarrier

NetCarrier has carried business calls since 1996. From our headquarters in Audubon, PA, we provide business phone systems, contact center, internet, and AI call handling to small and midsize businesses, backed by hands-on, local support. Our mission is to simplify business communications through innovation, reliability, and personal service.

Our portfolio includes:

• Cloud voice and UCaaS – nCloud hosted PBX and Unify seats with desk phones, softphones, and mobile apps
• ConnectSmart – our AI voice automation platform for answering, routing, and managing routine calls
• Business internet and voice circuits – dedicated and broadband internet, SIP, and PRI
• Professional installation and local support – personal service from a team that knows our customers and their business

Position summary

The Outbound Sales Development Representative (SDR) builds qualified pipeline for NetCarrier’s Sales team. You’ll engage small and midsize businesses (SMBs) and mid-market organizations through phone, email, and LinkedIn outreach, and schedule discovery meetings for conversational AI, cloud voice, and internet solutions. You’ll work closely with Sales, Marketing, and Sales Engineering.

Key responsibilities

• Complete 80+ outbound touches per day through calls, email, and LinkedIn using multi-step outreach sequences
• Respond promptly to inbound partner referrals, web leads, chat inquiries, and marketing-qualified leads
• Qualify prospects based on business need, timing, budget, and decision-making authority
• Identify challenges such as missed calls, outdated phone systems, high telecom costs, and slow internet, and recommend the right NetCarrier solution
• Introduce ConnectSmart AI call handling to businesses looking to improve call coverage
• Schedule discovery meetings and give Sales clear qualification notes for a clean handoff
• Record all activities, contacts, and deal stages in HubSpot, keeping data accurate and complete
• Collaborate with Marketing on campaigns, events, and prospect lists, and share feedback on messaging
• Build your knowledge of NetCarrier products and the competitive landscape
• Consistently meet or exceed monthly targets for qualified meetings, new opportunities, and pipeline

Required qualifications

• Prior sales development experience or, for recent college graduates, a demonstrated interest in a sales career
• Strong phone communication skills and comfort with cold outreach and handling rejection
• Ability to write clear, concise, professional messages for email and LinkedIn
• Strong organization, self-motivation, and consistent follow-through
• Ability to learn technical products and explain their value in plain language

Preferred qualifications

• Experience selling conversational AI, telecommunications, UCaaS, IT services, or SaaS
• Familiarity with HubSpot or another CRM, plus sales engagement tools
• Bachelor’s degree or equivalent experience

Compensation

This is a salaried role on NetCarrier’s commission compensation plan, with overall compensation based on a 70/30 split.

Benefits

• 20 days paid time off – two weeks vacation accrued monthly, plus 5 sick and 5 personal days
• 9 paid holidays – work one and you get 1.5× pay and a comp day
• Three medical plans to choose from
• Dental and vision with a small per-pay contribution
• Life insurance, paid in full by NetCarrier
• 401(k) with employer contribution
• Tuition reimbursement
• Hybrid schedule once you’re up to speed in the role

Why join NetCarrier?

• Be part of a growing, privately held company with a hands-on leadership team
• Sell a portfolio that includes AI voice automation alongside cloud voice and internet
• Get mentorship and a real path to grow in a sales career
• Make a direct impact on how SMBs handle their calls and communications

NetCarrier is an equal opportunity employer.