Outbound Sales Advisor

CPI Security; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company matching

Free monitored security system after 3

On-site café and fitness facility

Job summary

CPI Security, a leader in security and automation, seeks an Outbound Sales Advisor at our corporate headquarters in Charlotte, NC. You will drive revenue by servicing new construction leads from home builders and selling security, video, and home automation services.

No cold calling is required as leads are provided. You will work from CPI's Charlotte HQ, manage relationships, and use Salesforce to track the sales process while aiming to exceed quotas and deliver exceptional customer experience.

Qualifications

• Prior experience in sales or account management is required.
• Experience handling a large volume of outbound calls or contact-center style environments.
• Experience and proficiency with CRMs, telephony needs, and help desk software (Salesforce etc.).
• Excellent organizational, written, and oral communication skills.
• Proficiency with Microsoft Office (Word and Excel) is required.

Responsibilities

• Convert partner construction leads into CPI Security customers by selling services and scheduling installations.
• Initiate outbound calls, emails, and SMS to prospects on assigned lists.
• Conduct initial and follow-up calls to build relationships with key decision makers.
• Manage prospect accounts and track prospects through the sales funnel using Salesforce.
• Overcome objections with solution-based selling and maintain daily activity logs.
• Meet sales quotas and revenue targets while delivering a positive customer experience.

Skills

Sales experience

CRM proficiency

Outbound communications

Strong communication

Microsoft Office

Tools

Salesforce

Telephony systems

Help desk software

MS Office (Word/Excel)

Job description

CPI Security, a leader in the security and automation solutions industry, is looking for an Outbound Sales Advisor to join our growing team at our incredible corporate headquarters in Charlotte, NC! As a Sales Advisor, you will play a crucial role in driving sales growth and maximizing value from strategic partnerships with home builders. Your main responsibilities will involve servicing new home buyers of our partner builders, selling services including video, home automation, security and additional value-added services. There is no cold calling or prospecting required in this role as all leads will be provided by CPI. The Business Development Representative role will reside in our Corporate Headquarters in Charlotte and will be working assigned new construction leads including new homeowners and communities.

What You'll Do:

• Convert company-assigned partnership new construction leads/opportunities into revenue-generating security customers for CPI through following actions:
• Initiate outbound sales calls, emails, and SMS to potential prospects from a list of leads or opportunities to create solutions, sell services, devices and systems and schedule install
• Conduct initial and follow‑up phone calls to build relationships with key decision makers and nurture the sales process
• Manage assigned prospect account lists and utilize Salesforce sales pipeline to accurately track prospects through the sales funnel to installation
• Overcome customer objections effectively through applying advanced solution selling skills
• Update and maintain prospect database and activity tracking on a daily basis
• Meet sales quotas and revenue targets, while providing superior customer experience
• Maintain contact with existing clients to make sure they are satisfied and request referrals
• Ensure compliance with regulations and best practices for contact strategies

What We're Looking For:

• Organized, resourceful, and self‑motivated with a good work ethic
• Effective communicator (both written and oral) and strong listening skills
• Strong sales funnel management skills
• Be a self‑starter who is driven to exceed targets
• Prior experience in sales or an account management required
• Experience handling large volume of outbound calls/contacts or experience in contact center‑type environment
• Experience and proficiency with CRMs, telephony needs, and help desk software (Salesforce etc)
• Experience and proficiency with Microsoft Office (MS Word and MS Excel) required.
• Must be able to pass required licensing as mandated by various state Alarm Boards

What’s In It For You:

• $70,000 to $100,000 Annual Compensation
• Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
• Higher shift pay for working nights and weekends
• Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
• Free monitored security system after 90 days.
• Engaging and fun company culture that’s made up of a diverse group of people
• Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director