Outbound Operations Manager

Fenix Outdoor AB; Aurora (CO); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Fenix Outdoor AB in Aurora, CO is seeking an experienced Outbound Operations Manager to lead the daily execution of outbound warehouse activities, including picking, packing, shipping, replenishment, and outbound inventory flow. You will develop labor plans, balance staffing across shifts, coach supervisory staff, and foster a safety‑driven, accountable culture focused on continuous improvement.

This on‑site, full‑time role offers $70,000–$80,000 annually and an opportunity to impact customer

Qualifications

• Experience leading outbound warehouse operations and teams.
• Ability to develop daily labor plans based on order volume and priorities.
• Strong focus on safety, accountability, and continuous improvement.

Responsibilities

• Lead outbound warehouse functions: picking, packing, shipping, replenishment, and outbound inventory flow.
• Balance staffing across multiple shifts to meet productivity and service goals.
• Coach and develop Supervisors, Team Leads, and hourly staff; drive performance reviews and development planning.
• Monitor and analyze metrics like on-time shipping, order accuracy, and cost per order.

Job description

Location: Aurora, CO (on-site)
Employment Type: Full-Time
Compensation: $70,000-$80,000 annually

A customer’s experience with our brands depends on more than the products we make. It also depends on those products being picked, packed, and shipped safely, accurately, and on time.

At Fenix Outdoor, we’re looking for an experienced Outbound Operations Manager to lead the people, processes, and daily priorities behind our outbound distribution operations. You will oversee order fulfilment, picking, packing, shipping, replenishment, and outbound inventory flow within our multi‑brand Aurora Distribution Center.

This is a role for someone who enjoys developing leaders, bringing clarity to complex operations, and using data to turn challenges into practical improvements. You will help create a safe, accountable, and engaged workplace while ensuring our teams consistently deliver the quality and service our customers expect.

WHAT YOU WILL DO

As our Outbound Operations Manager, you will lead the daily execution and continued development of our outbound warehouse operations, balancing people leadership, customer commitments, productivity, safety, and long‑term operational improvement.

Outbound Operations

• Lead outbound warehouse functions, including order picking, packing, shipping, replenishment, wave planning, trailer loading, carrier compliance, and outbound inventory accuracy
• Ensure customer orders are completed accurately and shipped on time
• Develop daily and seasonal labor plans based on order volume, business priorities, and forecasted demand
• Balance staffing and workload across multiple shifts to support productivity and service goals
• Communicate operational priorities clearly throughout the department
• Partner closely with Inventory, Inbound, Transportation, Customer Service, Planning, IT, and other Distribution Center teams

Leadership & Team Development

• Lead, coach, and develop Warehouse Supervisors, Team Leads, Key Trainers, and hourly associates
• Set clear expectations and provide regular feedback, coaching, performance reviews, and development planning
• Build a high‑performing culture grounded in safety, accountability, teamwork, employee engagement, and continuous improvement
• Identify and develop high‑potential employees while supporting succession planning
• Partner with Human Resources and operational leaders on recruitment, onboarding, retention, recognition, and employee engagement initiatives
• Create an environment where employees understand how their work contributes to the success of the team and to the experience of our customers

Performance & Continuous Improvement

• Monitor operational performance through measures such as labor efficiency, order cycle time, on‑time shipping, pick and packing accuracy, capacity utilization, overtime, and cost per order
• Analyze daily operational data to identify trends, bottlenecks, risks, and opportunities for improvement