Operations Manager

1A Auto, Inc; Nashua (NH); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading auto parts retailer in Nashua is seeking an Operations Manager to oversee outbound operations. The role requires at least 5 years of experience in a distribution or warehouse environment. Responsibilities include operational leadership, process improvement, and team management. Ideal candidates will have strong analytical skills and proficiency with WMS and tools like Microsoft Office. This role ensures logistical operations align with company strategies and customer satisfaction goals.

Qualifications

• 5+ years as an Operations Manager in distribution or warehouse environment.
• Experience leading process improvement in large-scale facilities.
• Strong skills in team building, analytics, and problem-solving.

Responsibilities

• Oversee day-to-day outbound operations and ensure shipment accuracy.
• Identify bottlenecks and implement improvement strategies.
• Lead and develop supervisors and manage workforce planning.

Skills

Team building

Analytical skills

Problem-solving skills

Operational flow management

Proficiency with WMS

Proficiency with Microsoft Office/Google Suite

Education

Bachelor’s degree in Supply Chain, Logistics, Business, or related field

Job description

1A Auto is a high‑growth online retailer of auto parts. We are looking for innovative candidates to join our team and help exceed our customers’ expectations.

Job Overview

We are seeking an Operations Manager to lead and oversee our outbound department. The role is critical to ensure outbound operations run efficiently, accurately, and on time.

Key Responsibilities

• Operational Leadership: oversee day‑to‑day outbound operations, develop and monitor SOPs, drive KPI tracking, and ensure shipment accuracy and on‑time delivery.
• Process Improvement: identify bottlenecks, implement continuous improvement strategies, and partner with cross‑functional teams.
• Team Building & People Management: lead, mentor, and develop supervisors and associates; manage workforce planning, scheduling, training, and performance; promote safety.
• Problem Solving & Flow Management: monitor real‑time flow, resolve disruptions, analyze trends, and collaborate with carriers to optimize scheduling.
• Safety & Compliance: maintain a safety culture and ensure adherence to OSHA and company policies.

Qualifications

Required

• 5+ years as an Operations Manager in a distribution, fulfillment, or warehouse environment.
• Experience leading process improvement in a large‑scale facility (350,000+ sq. ft. preferred).
• Strong team building, analytical, and problem‑solving skills with real‑time operational flow management.
• Proficiency with WMS and Microsoft Office/Google Suite.

Preferred

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (equivalent experience considered).
• Experience managing high‑volume outbound operations with carrier management and load optimization.

This position plays a crucial role in ensuring that logistics operations support the company’s overall strategy and customer satisfaction goals.