Outbound Operations Leader

DAISO; De Soto (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

DAISO in De Soto, IA, is seeking an Outbound Operations Manager to oversee all outbound warehouse activities in a high-volume distribution setting. You will lead and develop outbound teams, ensuring efficient, accurate, and safe order fulfillment.

You will monitor key performance indicators, drive continuous improvement, and collaborate with cross-functional teams to resolve issues and maintain operational flow. Flexible hours including evenings/weekends may be required.

Qualifications

• High school diploma or GED required; degree preferred.
• 3–5 years of experience in warehouse operations, including 2+ years leading outbound or shipping teams.
• 3–5 years of supervisory experience with responsibility for hiring, discipline, and performance reviews.

Responsibilities

• Direct and oversee outbound functions: picking, packing, staging, and shipping.
• Ensure timely and accurate order fulfillment based on customer and carrier requirements.
• Coach and develop outbound supervisors and warehouse associates; lead daily team huddles.
• Monitor KPIs like pick rate, order accuracy, shipping compliance, and labor utilization.
• Identify bottlenecks and apply Lean principles to improve workflow.
• Coordinate with inventory control to ensure product availability and order readiness; ensure safety of equipment.
• Enforce OSHA and company safety policies and lead safety inspections and training.
• Collaborate with inbound, replenishment, and transportation to maintain operational flow; assist customer service with issues.

Skills

Leadership

Team Management

Communication

WMS

RF Scanners

Routing/Shipping Systems

Process Improvement

Organizational Skills

Flexibility

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

WMS

RF Scanners

Routing/Shipping software

Job description

DAISO in De Soto, IA, is seeking an Outbound Operations Manager to oversee all outbound warehouse activities in a high-volume distribution setting. You will lead and develop outbound teams, ensuring efficient, accurate, and safe order fulfillment.

You will monitor key performance indicators, drive continuous improvement, and collaborate with cross-functional teams to resolve issues and maintain operational flow. Flexible hours including evenings/weekends may be required.