Outbound Membership Renewal Specialist

AAATX AAA Texas LLC; Coppell (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Membership Retention Agent to contact lapsed members in multiple states to renew memberships and assist with payments. The role requires strong communication skills and sales-focused multitasking abilities.

Responsibilities include using a predictive dialing tool, invoicing memberships sold, and maintaining current knowledge of membership products and benefits. AAOE values dedicated professionals committed to member satisfaction.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1-3 years sales experience preferred.
• Professional communication skills required, both written and oral.
• Demonstrate ability to prioritize tasks and assignments.

Responsibilities

• Outbound calls to lapsed members to renew memberships using a predictive dialing tool.
• Invoice memberships sold and process payments.
• Maintain up-to-date knowledge of membership products, features and benefits.

Skills

Sales experience

Professional communication

Task prioritization

Education

High school diploma or GED

College degree preferred

Tools

Outlook

Word

Excel

Job description

Auto Club Enterprises is seeking a Membership Retention Agent to contact lapsed members in multiple states to renew memberships and assist with payments. The role requires strong communication skills and sales-focused multitasking abilities.

Responsibilities include using a predictive dialing tool, invoicing memberships sold, and maintaining current knowledge of membership products and benefits. AAOE values dedicated professionals committed to member satisfaction.