Outbound Logistics Coordinator

FLAMBEAU INC. in; Baraboo (WI); On-site; USD 52,000 - 66,000; Full time

Job summary

Flambeau Inc. is seeking an Outbound Logistics Coordinator (Transportation). A key part of the role is managing customer portals, printing picklists, coordinating shipments and ASNs, and ensuring accuracy in all transactions.

The incumbent should display leadership qualities and collaborate with Sales, CS and production to resolve issues, schedule trucks, and manage freight related disputes while maintaining positive relationships with customers and suppliers.

Responsibilities

• Monitor emails on a frequent basis to respond within four hours to a customer and 24 hours to internal personnel.
• On shipping discrepancies, work with shipping to find out the cause and solution for the customer.
• Work with Sales Rep and/or Sales Coordinator on urgent delivery issues or line down situations.
• Create or revise NAFTA forms as needed.
• Schedule trucks via phone, website or email for specific customers
• Work with CS Manager and/or Sales Coordinator to determine responsibility of freight premium on past due shipments
• Container management monitor inventory, advise production of xxxxx, route defective containers, and handle customer disputes.
• Maintain a positive and cooperative attitude with co-workers, employer, customers, and suppliers.
• All other duties assigned by Manager.

Job description

Outbound Logistics Coordinator (Transportation)

General Summary: An Outbound Logistics Coordinator will be responsible for accessing customer portals, printing picklists, coordinating shipments, and ASNs. Accountable for accuracy of all transactions. The ability to display leadership qualities is also an extremely high expectation of this job.

Essential Duties:

• Monitor emails on a frequent basis to respond within four hours to a customer and 24 hours to internal personnel.
• On shipping discrepancies, work with shipping to find out the cause and solution for the customer.
• Work with Sales Rep and/or Sales Coordinator on urgent delivery issues or line down situations.
• Create or revise NAFTA forms as needed.
• Schedule trucks via phone, website or email for specific customers
• Work with CS Manager and/or Sales Coordinator to determine responsibility of freight premium on past due shipments
• Container management monitor inventory, advise production of xxxxx, route defective containers, and handle customer disputes.
• Maintain a positive and cooperative attitude with co-workers, employer, customers, and suppliers.
• All other duties assigned by Manager.