Outbound Logistics Coordinator

DeKalb Health; Baraboo (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Flambeau is seeking an Outbound Logistics Coordinator in Baraboo, WI to manage customer portals, print picklists, coordinate shipments, and oversee ASNs. The role requires coordinating with Sales and CS, printing NAFTA forms as needed, and scheduling trucks for key customers.

A strong focus on accuracy and leadership is expected. Ideal candidates will have a high school diploma or GED, solid math and Excel skills, and excellent communication abilities.

Qualifications

• High School diploma or GED, or equivalent experience.
• Proficient in basic math and simple formulas.
• Strong communication and customer relations skills.
• Solid PC skills, especially Excel and Office.
• Understanding of materials management interfaces.

Responsibilities

• Monitor and respond to emails within established timeframes.
• Coordinate shipments and print picklists.
• Resolve shipping discrepancies with shipping team.
• Collaborate with Sales on urgent delivery issues.
• Schedule trucks via phone, website, or email.
• Create or revise NAFTA forms as needed.
• Manage containers and advise production on issues.
• Maintain positive relations with coworkers, customers, and suppliers.
• Perform other duties as assigned.

Skills

Excel

Microsoft Office

Communication skills

Customer relations

Math skills

Organization

Professional conduct

Education

High school diploma or GED

Job description

Overview

General Summary:

An Outbound Logistics Coordinator will be responsible for accessing customer portals, printing picklists, coordinating shipments, and ASN’s. Accountable for accuracy of all transactions. The ability to display leadership qualities is also an extremely high expectation of this job.

• Monitor emails on a frequent basis to respond within four hours to a customer and 24 hours to internal personnel.
• On shipping discrepancies, work with shipping to find out the cause and solution for the customer.
• Work with Sales Rep and/or Sales Coordinator on urgent delivery issues or line down situations.
• Create or revise NAFTA forms as needed.
• Schedule trucks via phone, website or email for specific customers.
• Work with CS Manager and/or Sales Coordinator to determine responsibility of freight premium on past due shipments.
• Container management – monitor inventory, advise production of xxxxx, route defective containers, and handle customer disputes.
• Maintain a positive and cooperative attitude with co-workers, employer, customers, and suppliers.
• All other duties assigned by Manager.

Qualifications

Education/Certification Requirements:

• High School Education or GED and/or a combination of experience, training, and education.

Experience & Skill Requirements:

• Ability to use basic math functions, i.e. addition, subtraction, multiplication, division, and percentages.
• Simple use of formulas, charts, tables, drawings, specifications, schedules, computer scanning devices.
• Understand the interface between materials management functions and other departments.
• Ability to organize and maintain order.
• Strong PC skills in Microsoft Office and Excel.
• Excellent communication and customer relations skills.
• Display professional conduct.

Physical Requirements

This role has minimal physical activity and requires the use of typical office equipment such as a computer, copy machine, laptop and cell phone. May be required to lift up to 40 pounds occasionally.

Summary

Flambeau offers a competitive wage plus medical, dental, vision, STD, LTD, 401(k) with company match, life, free access to our onsite clinic, and more.

All offers of employment by Flambeau are contingent on completion of a drug test within 2 business days of your offer acceptance and a background check with results in compliance with company policy.

Flambeau, Inc. is an EOE AA M/F/Vet/Disability Employer and Drug Free Workplace.

Upon hire, Flambeau uses E-Verify to verify employment eligibility for roles based in the United States.