Outbound Inside Sales Representative

First American; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative leader in the Home Warranty industry seeks driven individuals for their Inside Sales team. This role offers a unique opportunity to connect with customers, understand their needs, and provide tailored solutions without the hassle of cold calling. With a supportive environment, uncapped commissions, and comprehensive training, you can achieve your financial goals while contributing to a culture that celebrates diversity and inclusion. If you're ready to embrace a rewarding career where your efforts directly impact your success, this position is perfect for you.

Benefits

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Flexible Spending Account

Health Savings Account

Employee Stock Purchase Plan

Tuition reimbursement

Paid training

Weekly and monthly contests

Qualifications

• Goal-oriented and competitive mindset essential for success.
• Strong communication and active listening skills are crucial.

Responsibilities

• Make outbound calls to prospective customers and understand their needs.
• Design tailored home protection plans and deliver exceptional service.

Skills

Drive

Communication Skills

Active Listening

Closing Skills

Overcoming Objections

Job description

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers, and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American Home Warranty, a leader in the Home Warranty industry, is looking for driven, energetic, self-motivated, customer-focused individuals to join our growing Inside Sales team. We pride ourselves on creating an environment where everyone feels welcome, supported, and empowered to innovate and reach their full potential.

Your Role

You're an energetic, positive, and driven person seeking a long-term career where you can achieve your financial goals. You are a consultative salesperson who quickly connects with others, understands their needs, and provides an exceptional customer experience.

What We Bring to the Table

• Leads are always provided - no cold calling
• Uncapped commissions - your earning potential is in your hands
• Recognized product and brand
• Paid training
• Remote working opportunity
• Weekly and monthly contests alongside uncapped commissions
• Supportive leadership to help you reach your goals

What You'll Do

• Make outbound calls to prospective customers
• Use a consultative sales approach to educate customers and understand their needs
• Design the best home protection plan for each customer
• Build rapport and deliver an exceptional customer experience

What You Bring

• Drive - goal-oriented, competitive, and motivated to succeed
• Communication Skills - articulate, engaging, and persuasive
• Active Listening - attentive to customer needs, asks questions
• Closing Skills - effective at asking for and securing sales
• Overcoming Objections - confident and effective in handling customer concerns

What We Offer

• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off
• Flexible Spending Account
• Health Savings Account
• Employee Stock Purchase Plan
• Tuition reimbursement

Salary Range

$16.00 - $21.00 per hour + commissions

This range is an estimate and may vary based on experience, education, and location. The actual salary will be determined accordingly.

Our Culture

By choice, we embrace individuality and support diversity, equity, and inclusion. Our People First Culture celebrates what makes each of us unique. We foster an authentic and inclusive workplace for all. You are encouraged to bring your whole self to work. First American is an equal opportunity employer.

Additional Notes

Note: For candidates working in unincorporated areas within Los Angeles County, First American will consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws. We conduct criminal history reviews in connection with conditional offers, considering whether a criminal history may impact job duties such as handling confidential information, financial transactions, and customer requirements.

Our benefits include medical, dental, vision, 401(k), PTO, sick leave, and other great benefits like an employee stock purchase plan.