Outbound Distribution Leader — Operational Excellence

Emerson; Southaven (MS); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Tuition reimbursement

Employee resource groups

Paid time off

Job summary

Emerson is seeking an experienced Distribution Operations Manager to lead our Memphis Distribution Center outbound activities across pick, pack, and ship. You will optimize labor, monitor processes, and drive continuous improvement while ensuring safe, accurate, and timely order fulfillment.

You will guide supervisors, coach team leads, and manage carrier performance, with focus on productivity, quality, and customer service.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field, or an equivalent combination of education and experience.
• Experience leading supervisors, team leads, and frontline associates in a distribution, warehouse, manufacturing, or logistics environment.
• Experience overseeing high-volume operational workflows and meeting customer service requirements.
• Knowledge of warehouse management systems (WMS), ERP systems, and distribution technologies.
• Strong analytical and problem-solving skills with the ability to interpret data and drive decisions.
• Experience managing labor planning, productivity metrics, and operational indicators.
• Demonstrated ability to lead teams in a safety-focused environment.

Responsibilities

• Lead daily outbound distribution operations across pick, pack, and ship functions, ensuring orders are processed accurately and shipped on time.
• Balance labor resources and staffing levels to meet demands, productivity goals, and customer requirements.
• Monitor workflows, identify bottlenecks, and drive continuous improvement to enhance productivity and quality.
• Provide leadership to supervisors and distribution associates, including performance management and development.
• Drive employee engagement and accountability through KPIs, onboarding, training, and ongoing learning.
• Coordinate outbound transportation, manage carrier performance, and optimize freight costs.
• Ensure compliance with domestic and international shipping requirements and promote safety and collaboration.

Skills

Leadership experience

Data-driven decision making

WMS knowledge

Labor planning

Cross-functional collaboration

Process optimization

Safety leadership

Education

Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or related field

Tools

WMS

ERP

JD Edwards (JDE)

Job description

Emerson is seeking an experienced Distribution Operations Manager to lead our Memphis Distribution Center outbound activities across pick, pack, and ship. You will optimize labor, monitor processes, and drive continuous improvement while ensuring safe, accurate, and timely order fulfillment.

You will guide supervisors, coach team leads, and manage carrier performance, with focus on productivity, quality, and customer service.