Logistics & Fulfillment Operations Lead

Arvato; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance &

401(k) with company matching up to 6%.

Paid Time Off & Holidays

Flexible Spending Accounts

Tuition reimbursement/scholarships/trn

Job summary

Arvato seeks an Outbound Operations Manager in Memphis to oversee daily production and distribution, ensuring safety, quality and cost targets. You will lead front-end staff, drive improvements, and coordinate with customers as the main communications link.

Candidates should have a Bachelor’s degree or equivalent, strong leadership and SAP experience. The role requires ability to perform under pressure, manage peak volumes, and train employees while advancing process improvements and compliance

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Ability to function in a high-pressure, fast-moving environment.
• Experience developing, motivating, and leading cross functional teams.
• Excellent communication skills.
• Customer service and operation experience preferred.
• Proven leadership with ability to interact at all levels.
• Motivated, analytical, and articulate.
• Proactive in driving improvement processes.
• 1–3 yrs experience with SAP.

Responsibilities

• Monitor and adjust processes to meet production schedules, due dates, priorities, shipping requirements, and peak volumes.
• Recommend improvements to production methods and equipment performance while ensuring safety and quality.
• Provide support and training on company policies to employees.
• Monitor time and attendance records of direct reports.
• Develop employees through performance reviews and training; manage hiring and evaluations.
• Prepare and manage business review action logs.
• Serve as key liaison between operations and customers.
• Create or use metrics to verify operation is under control.
• Adhere to safety and 5S guidelines.
• Handle additional tasks to ensure efficient, safe, and goal-oriented work.

Skills

Leadership

Cross-functional teams

Communication

SAP

Customer service

Analytical

Education

Bachelor’s Degree or equivalent

Tools

SAP

Job description

Arvato seeks an Outbound Operations Manager in Memphis to oversee daily production and distribution, ensuring safety, quality and cost targets. You will lead front-end staff, drive improvements, and coordinate with customers as the main communications link.

Candidates should have a Bachelor’s degree or equivalent, strong leadership and SAP experience. The role requires ability to perform under pressure, manage peak volumes, and train employees while advancing process improvements and compliance