Outbound Customer Acquisition Leader

Amazon; Seattle (WA); On-site; USD 109,000 - 182,000; Full time

Job summary

Amazon Web Services (AWS) is expanding its North American outbound Customer Acquisition sales team in Austin. As a Customer Acquisition leader, you will manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth.

You will coach early career talent, collaborate with cross-functional teams, and drive service adoption, market expansion, and leadership development. Our focus is on building an excellent, data-driven organization aligned to AWS values.

Qualifications

• Bachelor's degree, or 3+ years of equivalent experience.
• Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields.

Responsibilities

• Build qualified sales pipeline through prospecting and early customer conversations.
• Identify challenges and develop scalable solutions for the team and broader organization.
• Coach and develop early career talent in sales skills and Amazon Leadership Principles.
• Act as a trusted advisor on Customer Acquisition to sales leaders and cross-functional teams.
• Manage team performance against KPIs including outbound calls, meetings scheduled, and opportunity creation.
• Continuously develop technical knowledge and understanding of customer business issues.
• Contribute to broader Customer Acquisition initiatives like culture-building and new tool piloting.

Skills

Leadership

Sales operations

Sales strategy

Finance

Business development

GenAI familiarity

Education

Bachelor's degree or 3+ years of equivalent experience

Job description

Amazon Web Services (AWS) is expanding its North American outbound Customer Acquisition sales team in Austin. As a Customer Acquisition leader, you will manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth.

You will coach early career talent, collaborate with cross-functional teams, and drive service adoption, market expansion, and leadership development. Our focus is on building an excellent, data-driven organization aligned to AWS values.