Outbound Calling & Appointment Scheduling Assistant

Goodwill Talent Solutions; Houston (TX); A distancia; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Goodwill Talent Solutions is seeking a personable outbound calling and appointment scheduling assistant to contact K-12 school districts nationwide. The role is remote with a Houston, TX residency requirement for consideration, and focuses on initiating conversations and setting Microsoft Teams meetings for the program manager.

You will handle high-volume outbound calls, identify technology decision makers, and maintain CRM records with timely follow-ups.

Formación

• Clear, friendly phone presence and strong communication skills.
• Ability to handle high volumes of outbound calls.
• Experience using email, Microsoft Teams, calendars and CRM tools.
• Ability to work independently in a remote environment.
• Experience in appointment setting or inside sales preferred.

Responsabilidades

• Make daily outbound calls to K-12 districts nationwide to identify technology decision makers.
• Introduce the company and recertified program, gauging interest and needs.
• Schedule Microsoft Teams meetings with the program manager and send follow-ups.
• Maintain accurate records of calls, contacts, conversations, and next steps in the CRM.
• Provide consistent, professional follow up to advance qualified opportunities.

Conocimientos

Phone presence

Outbound calling

Communication

CRM tools

Email

Microsoft Teams

Organization

Follow-up

Herramientas

HubSpot CRM

Descripción del empleo

Outbound Calling and Appointment Scheduling Assistant Remote | Candidate must resided in Houston, TX to be considered

About the Role

Our client, a technology company, is seeking a personable, dependable assistant to contact K-12 school districts across the country and introduce their recertified computer program. Your primary goal will be to connect with technology decision makers and schedule Microsoft Teams meetings for the company’s program manager. This is a phone focused role requiring consistent outbound calling, friendly communication, and organized follow up. Success means opening conversations and setting qualified appointments; the program manager will lead the detailed sales discussions.

Responsibilities

• You will make daily outbound calls to K-12 school districts nationwide and identify the right technology decision makers, such as technology directors, IT administrators, and purchasing contacts.


• You will introduce the company, give a brief overview of the recertified computer program, and ask basic questions to understand each district’s interest and technology needs.


• You will schedule Microsoft Teams meetings with the program manager, send follow up emails and meeting invitations as needed, and keep accurate records of calls, contacts, conversations, and next steps in the CRM.


• Consistent, professional follow up with prospects is a core part of the role.

Qualifications

• The ideal candidate has a clear, friendly phone presence and strong communication skills, and is comfortable making a high volume of outbound calls throughout the day.


• You bring a persistent, positive attitude and handle unanswered calls and rejection professionally.


• Strong organization, attention to detail, and follow through are essential.


• You should be comfortable using email, Microsoft Teams, calendars, and basic CRM tools (HubSpot preferred), and be able to work independently in a remote environment.


• Previous appointment setting, telemarketing, customer service, or inside sales experience is preferred.


• Experience working with schools or technology products is helpful but not required.

What Success Looks Like

Consistent calling activity, accurate contact information, timely follow up, and qualified meetings with school district technology decision makers.